Bar updates & resources

17 Changes Belushi’s bars are making amidst Coronavirus

Adapting our bars to provide the safest and best possible Belushi’s experience for our customers

You spoke and we listened

At the start of the pandemic we sent a survey out to over 500 people to find out how they feel about eating and drinking out after the first lockdown. In response, we tailored operations accordingly, focusing on keeping the Belushi's experience as close to normal as possible while putting some necessary changes in place to ensure the health and safety of our teams and customers.

Now in the second half of 2021, we are still committed to the above principle of maximising the Belushi’s experience while keeping everyone safe. Each of our bars follows local government guidelines, and will continue to do so according to the changing respective local situations.

Click below to see the initial changes made in response to the survey. Many of these operational changes have been retained, while others have diminished as per local government guidelines.

  • 58% told us that you expect social distancing measures to be put in place and alongside government guidelines, we are implementing new operational procedures within both customer and team areas of the venue including the bar, restaurants, toilets and high traffic areas, ensuring we can cater for the correct level of social distancing, delivering a safe environment for both our customers and teams. Expect to see signage on the floors to remind customers of the distance they need to keep.

  • More Table Service was a common request across the survey results and so as a result we have launched a new Order and Pay platform, which means you are in full control of your experience during your visit. The new platform allows you to browse menus, allergens, order round and meals as well as add a tip, pay for your order and even split the bill with your friends. If you are based in the UK, and using the Order and Pay via the app, you will also be collecting loyalty points with every transaction that you can then use to redeem back in the bars. Download the app now

  • Following local government advice, we will be making as much use of any outdoor space as possible so that we can serve drinks outside inside the sunshine. This will differ for each venue and the available outdoor space it has.

  • To be proactive in avoiding the spread of the virus, we are encouraging customers to always monitor local government advice and avoid gatherings & self isolating if they experience sickness symptoms in the weeks prior to their planned outing. Vist the WHO website

  • We intend to preserve the highest standards of cleanliness and hygiene at all of our bars. We will deliver on more routine deep cleaning in line with the standards recommended by local authorities including all high traffic and hard surfaces in private and public areas, disinfecting these more frequently.

  • As is required practice moving forward, we will minimise the risk of transmission of the virusbetween individuals through the use of face masks, one-way systems and perspex screens, as suggested in guidelines provided by the government.

  • 53% of you told us that the availability of hand sanitizer is important. We will ensure that hand sanitizer will be placed throughout our venues, and encourage our customers to practice good hygiene.

  • We have developed a thorough Covid-19 training guide for our staff to ensure that they adhere to the highest health and safety standards within our venues.

  • You told us that the quality of the product and price point are very important to you. We’ve taken this on board and have some awesome inventive new cocktails ready for you to enjoy as well as new craft beers, food and better quality, locally sourced ingredients. Ensuring our products are affordable, especially during these tough times is just important to us as it is to you. Can’t make it to the pub just yet? You can still get awesome Belushi's Happy Hour cocktails delivered straight to your front door in the UK. Check them out here.

  • One of the main things you guys said you missed the most during lockdown was hanging out with your friends, and we know that there was probably a huge number of events, birthdays and celebrations that had to be done over Zoom, or even worse, postponed! So we have been working on some great packages to ensure that when the time is right and you want to replan that celebration, we will be here ready with a great offer and experience to ensure it was worth the extra wait. Our packages

  • You can now choose to buy value added gift cards. Our value added gift vouchers mean that you’ll get a great deal on food & drink as well as supporting your local Belushi’s.

  • To ensure that personal contact is kept to a minimum, we are encouraging customers to use cashless payments where possible, which you can do via our Belushi’s App (UK only). Download app now, and take advantage of our sign up offer: get £5 free credit when you spend £5!

  • With the implementation of social distancing, naturally our venue capacity will be reduced significantly for a while so we strongly recommend booking a table for you and your party. We will also be taking pre orders for drinks and food ahead of your arrival to avoid disappointment. We also have the option of setting up a pre paid bar tab with our online team before arrival Make a booking

  • We will be “decluttering” and opting for more digital communication where possible including changing over to disposable menus. The same goes for condiments and cutlery which the waiter will now bring out for every new customer.

  • With the “venue environment” coming out as one of the most important factors for you, we will also be looking at our atmosphere management, including things such as our playlists, what is on the screens and also our lighting to provide the most comfortable space for you to relax and enjoy some post lockdown food and drinks, maintaining the true Belushi’s experience.

  • You told us that live music is something you want to see when bars are open (over all other events), so we’ve been looking at ways to enhance the atmosphere through live music, DJ’s and events, doing so safely with social distancing in mind.

  • We've missed sport as much as you but don't worry, we'll have all the backed up fixtures shown live in our bars. Book your table in advance for the Champions League and Europa League finals, Euros and other events here.